What’s the deal with Digital Accessibility?
Sharing how digital accessibility is for everyone, Phil Henderson navigates us through why we should all digital interactions work for us all us.
Sharing how digital accessibility is for everyone, Phil Henderson navigates us through why we should all digital interactions work for us all us.
What is a card sort? Card sorts are a generative research technique we use in early-stage user research. We give participants a selection of pages from a website and ask them to organise the information into groups that make sense …
Testing assumptions and learning that its ok to get things wrong early. See how Service Transformation found that testing does not require huge amounts of effort or time.
Welcome to the new year! The mornings might still be dark, but we’re excited to bring a little light to your life with our work that Essex County Council (ECC) are doing in partnership with Futuregov to design an open …
Find out how we’re working to understand the environmental impact of our digital services.
Find out how the 'Local Offer' project team are using simple tools to get great feedback from users in a remote working environment.
Discovering what a local offer should look like for families who have children with Special Education Needs and Disabilities (SEND) so they can access all different kinds of information, advice and support.
See how digital partnerships can bring about interesting discoveries when Essex County Council and Cyber-Duck collaborated as a fully blended partnership.
Find out how 'Define' month came about within the Continuous Improvement community and the activities showcased throughout the month.
Welcoming a work experience student in to the world of Service Transformation, the team show case the different disciplines to give a flavour of having a Service Transformation team within local government.