In Stockport and Essex we’ve both been on journeys that brought us to an important conclusion: Flexibility of our content offer and collaboration across Local Government are key to how we redesign our services and engage with citizens.
Jason Kitcat is Executive Director for Corporate Development at Essex County Council. His responsibilities include service design, technology, strategy, delivery, communications and commercialisation.
You can follow him @jasonkitcat
In our view collaboration, reuse and sharing are all key to local government making real progress, at pace, on the change we need to better serve our citizens in the Internet age.
We are just at the beginning of our journey, and we're busy building teams to help us explore and deliver what a council of the future should be. We believe that by focussing on service design, putting user need at the heart of our thinking, then we can bring a real focus and impact on the challenges facing Essex.