We are just at the beginning of our journey, and we're busy building teams to help us explore and deliver what a council of the future should be. We believe that by focussing on service design, putting user need at the heart of our thinking, then we can bring a real focus and impact on the challenges facing Essex.
Jason Kitcat is Executive Director for Corporate Development at Essex County Council. His responsibilities include service design, technology, strategy, delivery, communications and commercialisation.
You can follow him @jasonkitcat